I lead teams to design & build software that solves real problems for real humans.
- I lead teams of UX designers & researchers. I love the work of design, and I typically stay hands-on with design & research until a team scales, because leadership by example is so effective.
- Design & build work best when they’re not carried out in silos. I help organizations use design as a tool to improve the product and increase internal collaboration.
- Real problems — I enjoy working where I can help people directly, like healthcare, or where there are non-trivially large problems, like enterprise reliability.
- Real humans are too often given short shrift, and prioritized after stakeholders and purchasers. I love humans and I understand how they use software. I want to make it better for them.
